One of the quickest channel to access our support team is using online chat, we have enabled our support portal with online chat functionality that has the following features:
- Populate customer details.
- Screen sharing
- Voice calls
How to access the chat service?
- Sign in to support portal with your login credential.
- Click on chat icon on the bottom of the page*.
- Fill the description.
*Please check the attached screenshots.
Chat service is available only during official working hours from Sunday to Thursday (9:00 AM to 5:00 PM).
Online chat replace ticket submission: Initiating online chat will automatically log a ticket in support portal