Support Portal Features

Support Portal Features

The self-service support portal allows you to initiate and track all your support requests in one single interface, Bid goodbye to lengthy emails and collaborate efficiently like never before.

Support Portal Features:

  1. Submit new tickets.
  2. Track ticket's progress.
  3. View tickets initiated by your team.
  4. Update contact details. 
  5. Access to knowledge base. 
  6. Access to community. Soon
  7. Initiate instant chat with support team.
  8. Initiate remote control sessions. 
  9. Conduct calls with support team through VOIP. Soon 

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