I am new to the support portal, is there any on-boarding session available?
You could access the getting started section in knowledge base to understand the self-service modules or you could contact us at email@example.com and we will schedule one for you.
Accessing Support Portal
If you have a registered account, follow these steps: Open your browser and navigate to https://support.alnafitha.com/, alternatively click here. Enter your login credential. Click on Sign In. You must have a registered account and be a member at our ...
Join a Remote Support Session
Alnafitha provide secure remote support services via Zoho Assist, the award winning remote support software, the tool is enriched with many features that enable our agents to support our clients in the best way. Only a few seconds required to ...
Online Chat Support
One of the quickest channel to access our support team is using online chat, we have enabled our support portal with online chat functionality that has the following features: Populate customer details. Screen sharing Voice calls How to access the ...
How can I use Premier?
You could use your premier agreement to utilize the following services: Premier Technical Support Premier Consulting Services* Premier Customer Service Problem Resolution Services Online / Phone Support Chat Support Remote Sessions Escalations ...