What is Home Tab?
Home tab is your default landing page when you sign in to the support portal, in home tab you could search the entire support center for a ticket or a topic in knowledge base. In home page you will find the following: Announcements Community ...
Support Portal Features
The self-service support portal allows you to initiate and track all your support requests in one single interface, Bid goodbye to lengthy emails and collaborate efficiently like never before. Support Portal Features: Submit new tickets. Track ...
If you not longer need an access to the support portal, you could delete your profile anytime, to delete your profile, follow these steps: Deleting your profile will permanently remove your User Name, Email ID, and other personal information. ...
How to Add a Request?
To add new request, follow these steps: Sign in to the support portal. Navigate to my requests. Click Add Ticket. Select the required department. fill the required infromation. Click on Submit.
My Profile Settings
My Profile page allows you to update your contact details, change your picture, location, time zone, and change your password. To update your profile, follow these steps: Open your browser and navigate to https://support.alnafitha.com, ...